Terms and Conditions
Wild Promotions – Consumer Terms and Conditions
In these terms and conditions, Promoter refers to Wild Promotions Ltd.
Purchasing Tickets
• Tickets purchased are for personal use only. Reselling or transferring tickets in violation of these terms is prohibited and may result in ticket cancellation without refund or liability.
• Orders exceeding the maximum limit per person, card, or household may be cancelled, with a refund of ticket price and associated fees.
• To prevent fraud, additional verification may be required after booking. Suspected fraudulent orders may be cancelled.
• Orders are subject to acceptance by Wild Promotions. Pricing errors will be rectified, and affected orders may be cancelled or confirmed at the correct price.
• Attendance affirms consent to potential filming or recording. Contact Event Management if objection arises.
Delivery and Collection
• Tickets will be electronically dispatched.
• Check tickets upon receipt and report errors promptly. Corrections are discretionary.
Cancellation Rights and Refunds
• All sales are final and no refunds or exchanges shall be issued.
• Tickets cannot be refunded, transferred or exchanged.
• Lost or stolen tickets will not be replaced or refunded.
Cancellation, Change, or Postponement of Event
• Decisions regarding event changes or cancellations are made by Wild Promotions.
• Wild Promotions reserves the right to amend the line up for the event as required.
• Attendees should verify event status before attending. Notification of changes or cancellations will be communicated via email or phone.
• Refunds will typically be offered for cancelled events.
Refunds
• Refunds, when applicable, require the return of tickets. Follow refund instructions for eligibility.
• Refunds are typically issued within 30 days using the original payment method.
Attending an Event
• Admission is subject to Promoter and venue rules. Breach may result in refusal of admission or ejection.
• Compliance with health, safety, and security measures is required. Anti-social behaviour or possession of prohibited items may result in refusal of admission or ejection.
• Significant event terms will be highlighted, but attendees are encouraged to review all terms and conditions.
• Special requirements should be raised during booking.
• Carry proof of age if required.
Privacy
• Personal information may be shared with Promoters, venue operators, and others involved in the event.
• Consent may be required for sharing information with third parties for marketing purposes.
• Compliance with UK data protection legislation is assured.
• Information submitted to third-party websites is subject to their privacy policies.
• Contact details may be shared with NHS Test and Trace upon request for COVID-19 exposure notification.
• Personal information will not be disclosed without permission, except as legally required.
General
• Wild Promotions is not liable for the actions of others, including Artists, Promoters and venue operators.
• Ticket purchase and these terms are governed by English law, with disputes subject to English court jurisdiction.